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EngagemangMortgage2 140 000 kr
Whisper Agent / Call Assistant
AI support throughout the customer journey.
From the first question in chat or by phone to a human agent with full history, customer context and the next best step.
Book a demoThe case can come directly from Inovia Chatbot – with the full dialogue and context already included.
See how Chatbot automates the first line
YouJohan Berg
“I received a letter saying my fixed-rate period ends next month.”
How would you like to talk to us?
ChatDigital assistant
CallSpeak with us
The customer comes from the chatbot — the history follows.
Research
CurrentOptionsDocumentsCustomerHistoryJB
Johan BergCustomer number •••• 4821johan.berg@example.com · +46 70 ••• •• 67
BankID verifiedSalary accountAktivt
Savings84 500 kr
Overview readyCurrent case · Fixed-rate period
Be specific and compare the monthly cost.
Terms shown with a verified source
Source verified · Mortgage termsJohan Berg“Thank you, I understand my options now.”
Handover
The full history follows the customer to the human agent.
Live support
Relevant information and the next step during the conversation.
Customer context
Customer details, history, tone and compliance support in one view.