Internal AI assistant and AI chatbot for customer service

Scale customer support with Swedish AI.

Relieve customer service or facilitate knowledge management for employees with a Swedish and secure AI platform. Don’t waste precious time on tasks that can easily be automated.

Swedish cloud service

Operation in a Swedish cloud, owned by a Swedish company means that your data stays in Sweden.

Swedish generative AI

With our own LLM (Large Language Model) on our platform, no data is shared with 3rd parties.

Scalable

Integrate AI seamlessly and easily with your systems through open API.

AI-powered customer support

success factor for your company.

Customers have low patience and expect fast support. With our AI assistant, you can offer outstanding service experiences that impress your customers. Implementing AI technology is not only about streamlining, but also about adapting to today’s demands and expectations.

24/7 - always open!

Always be available. Take every opportunity to communicate with a customer.

Cost effectiveness

AI enables scalable support without increasing staff costs.

Consistent and updated

Help customers get consistent and up-to-date answers to questions every time.

Data collection and analysis

Generate insights on user behavior and identify problem areas to develop.

Safe AI with a Swedish-developed platform.

AI is changing the world at a rapid pace. But with that also comes risks and uncertainties around data security and privacy.

With our Swedish-developed AI platform, you can feel safe. We offer an advanced and proven AI platform where managed data is stored and processed in a 100% Swedish cloud, owned by our partner B2B IT-Partner.

This means that your data stays in Sweden and is not covered by laws such as the American CLOUD Act, or shared with other AI services, companies or countries. The platform is both GDPR compliant and complies with the latest AI Act regulations, ensuring regulatory compliance and protection against unauthorized access.

Thanks to our robust system architecture and many security measures, you can streamline your processes and strengthen your competitiveness, while sleeping well at night.

Generative AI based on your data - easy and safe.

With our AI platform, creating a customized solution with generative AI technology is quick and easy. Just chose the information you want to index and submit via a simple user interface. Ready to use right away.

Integrate your systems.

By integrating other systems such as CRM, order systems, etc. to the AI platform, it becomes a truly helpful assistant. With access to order systems, inventory, etc., it can quickly handle requests for everything from order status to delivery information. And in any channel.

is the number of developers or consultants needed to manage the platform.

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solution rate already on the first day of, for example, an AI-powered customer service assistant.

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language is handled by the AI platform.

”It’s inspiring to help clients start their AI journey. Many are amazed at how well it works and the impact AI brings. And once they get started – they realize the potential for the entire organization”.

Helena Sandberg, Customer Success – Inovia AI

Viking Line: Scaled up customer service without hiring more.

Viking Line has around 6 million passengers every year. Many are looking for information before their trip and waiting times for customer service could often be over an hour.

Talk to an AI expert.

Do you have questions about how you can use AI to boost customer support or streamline internal processes? Fill in your information and we will contact you shortly.